Delivery and Returns

1. Delivery Information

We offer various shipping options to ensure your order reaches you as quickly and securely as possible:

• Standard Shipping: Typically delivers within 5-7 business days.
• Express Shipping: Available for faster delivery, usually within 2-3 business days.
• International Shipping: We deliver to many countries worldwide. Delivery times and costs vary depending on your location.

2. Order Processing

Orders are processed within 24-48 hours of placement. You will receive a confirmation email once your order has been dispatched, along with a tracking number to monitor your shipment.

3. Return Policy

If you are not completely satisfied with your purchase, we offer a simple return process:

• Eligibility: Items must be returned within 30 days of receipt in their original condition and packaging.
• Non-Returnable Items: Due to hygiene and safety reasons, certain products like medications cannot be returned.
• Return Process: Contact our customer service team to initiate a return. You will be provided with a return authorization and instructions.
• Refunds: Once your return is received and inspected, a refund will be processed to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or refund, and cover any return shipping costs.

5. Cancellation Policy

You can cancel your order within 24 hours of placing it by contacting our customer service team. Once your order has been dispatched, it cannot be canceled, but you may return it as per our return policy.

6. Contact Us

For any questions or concerns regarding delivery or returns, please contact us. Our customer service team is here to assist you and ensure a positive shopping experience.

Effective Date: August 17, 2024